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Ethiopian Airlines Advances Customer Functionalities with CHAMP Technologies

Addis Ababa, 25 August 2022 – Ethiopian Airlines, a CHAMP customer for 30 years, has extended its partnership agreement with the cargo IT solutions provider for an additional 5 years. Under the agreement, Ethiopian will continue to benefit from its use of the acclaimed Cargospot suite of applications to manage the airline’s day-to-day sales and commercial activities and to support its Addis Ababa hub handling operation. Addis Ababa cargo terminal is Africa’s largest and most advanced and automated cargo terminal.

In addition to the Cargospot suite, Ethiopian will continue to operate other CHAMP solutions to manage its business, including ULD Manager – to control the airline’s ULD assets, Weight & Balance – to ensure safe and efficient load planning of the airline’s large and growing fleet of freighter aircraft, CHAMP’s Regulatory Compliance services to meet customs and security reporting requirements across the airline’s network, and CDMP – essential for members of the IATA interest group Cargo iQ to measure performance in line with worldwide quality standards.

By extending the relationship with CHAMP, Ethiopian Airlines will benefit from a range of new services and IT opportunities, including CHAMP’s end-to-end air mail solution and Cargospot Portal, to supplement Ethiopian’s excellent track-and-trace application. “CHAMP’s IT solutions are vital components to our daily cargo operations,” says Abel Alemu,

Managing Director of Ethiopian Cargo and Logistics Services. “Our growth in the industry requires a strong IT provider that can adapt to our evolving needs, while maintaining high standards. With this partnership renewal, we gain new capabilities to better support our business and to provide our valued customers with an even better level of service.”

“We are very pleased to have been able to continue to support Ethiopian Airlines,” says Nicholas Xenocostas, Vice President Commercial & Customer Engagement at CHAMP Cargo systems. “Important advancements in customer focused features mean that our partners will streamline their customers’ workflows, as well as their own.”

About Ethiopian Airlines

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy-five years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian commands the lion’s share of the Pan African passenger and cargo network operating the youngest and most modern fleet to more than 130 international passenger and cargo destinations across five continents.

Ethiopian’s fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787-8, Boeing 787-9, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Dash 8-400 double cabin with an average fleet age of seven years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft.

Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with Seven business units: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services, Ethiopian

Airports Services and Ethiopian Express Services (Domestic). Ethiopian is a multi-award- winning airline registering an average growth of 25% in the seven years prior to the COVID-19 pandemic.

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