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NIMC Directive Triggers Nationwide SIM Service Disruptions

ALTON assured that efforts are ongoing to resolve the issues and restore normal services as soon as possible.

Telecommunications operators in Nigeria have reported widespread disruptions in SIM-related services following a new directive from the National Identity Management Commission (NIMC).

The operators, under the umbrella of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), said the disruptions stem from a mandated migration to a new identity verification platform.

In a statement jointly signed by ALTON Chairman, Gbenga Adebayo, and Publicity Secretary, Barr. Damian Udeh, the association said:“ALTON wishes to inform the general public, our valued subscribers, and all stakeholders of a temporary disruption affecting SIM-related services across all mobile networks in Nigeria.

“This disruption follows a recent directive from NIMC, mandating our Mobile Network Operators (MNOs) members to transition to a new identity verification platform.”

They explained that the ongoing migration has presented unforeseen technical challenges, affecting crucial services such as SIM registration, replacement, and Mobile Number Portability (MNP) across the country.

Victoria Emeto
the authorVictoria Emeto
A bright and self-driven graduate trainee at AV1 News, she brings fresh energy and curiosity to her role. With a strong academic background in Mass Communication, she has a solid foundation in storytelling, audience engagement, and media ethics. Her passion lies in the evolving media landscape, particularly how emerging technologies are reshaping content creation and distribution. She is already carving a niche for herself as a skilled journalist, honing her reporting, writing, and research abilities through hands-on experience. She actively explores the intersection of digital innovation and traditional journalism.

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